User reports of account issues began cropping up earlier this week with problems reportedly ranging from simply being logged out of the headset to accounts appearing to be reset to new and losing access to their game libraries. Then, after this recent update, every game we go into, I get kicked out saying that my account is already playing this game on a different headset. Before Meta introduced the multi-user feature and app sharing, it was possible to log into multiple headsets at once with a single account and play the same game on both headsets, concurrently with the same account. However, currently many users are facing issues with the feature. How Does App Sharing Work on Meta (Oculus) Quest 2? A place to discuss the Meta/Oculus Quest and Quest 2. Get the Latest Tech News Delivered Every Day. Choose a few (4 or more) free games and "add them to the library". Once the factory reset is complete, simply set up that Quest as if it were new and use the primary account whose games you want to share. Search for the free apps that you had installed on your Quest 2. New York, Open Settings from the Quick Menu then select Accounts. With each new update, Quest owners have struggled to find new solutions to recurring problems like black screens, frequent disconnects, or poor performance. After that, remove all added users. You can close the notification and resume playing by pressing the Oculus button on the right controller. Compare your computer specs against the minimum requirements. Quest 2 has received a lot of negative reviews, pointing out all its different flaws. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. In addition, an app purchased for one device can be shared with others through the App Sharing feature. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Next, try plugging your Oculus Link into a different USB 3.0 slot. (TROUBLESHOOTING STEPS), Buy the game twice (one of three devices gets the shared app for free), Buy the game once but deal with regular Multiple Devices Cant Access This App At The Same Time pop-up messages (have to be closed manually each time). Install it and see if that solves the problem. On day 1 of the issue, I had to deal with the whole login/account issue, where it would give an error if I tried to log in on Oculus Quest 2 or on Oculus Desktop for my Oculus Rift. Select "Add Accounts" to connect a second, third, or fourth login. An immediate solution is to simply switch off app sharing. What we do know is that restarting your router can fix errors related to the Internet which may be what is stopping you from casting from your Quest 2. Ensure the button text changes to On for stream sharing to be enabled. HARDWARE USED FOR TESTING AND WRITING THE ARTICLES:* Meta Quest 2 (My daily driver headset, which I absolutely love & recommend)* Lenovo Legion 5 Pro (AMD Ryzen 5 5600H, Nvidia Geforce RTX 3060, 16GB RAM)* TP-Link Archer C6 (budget dedicated router for Air Link, see my full setup tutorial)ESSENTIAL QUEST 2 COMFORT ACCESSORIES:* VR Cover Foam Replacement (one of the easiest & cheapest ways to improve headset comfort)* BoboVR M2 Head Strap (reduce pressure on your head and improve the overall fit of the headset). Set up your Oculus Quest 2 for app sharing as you would normally do. Hence, it successfully draws a lot of attention towards it. In this article we will try to teach you how to sideload Apps on your Oculus Quest 2. ideQuest is a VR content platform for standalone headsets like Quest. Then switch on the Quest and log in as the guest user. Keeping both of these turned on will allow you to cast from your Quest 2. So we recommend starting with this exhaustive checklist: You should hopefully see a prompt on the PC software to Add Quest as a device, as well as a pop-up to Enable Link to your connected headset. On day 2, I was able to log in on the Oculus site and Oculus Desktop. Report A Bug. It isnt clear how many users have been impacted, but it was apparently enough to cause Meta to put a large temporary banner at the top of its support site to preempt those coming to report the issue; the banner reads were currently investigating reports of account issues, including log-outs and missing app libraries.. I am Martin Rakver, a software engineer and tech enthusiast. On one of the devices (device #1), you are going to add a Secondary Account B, enable app sharing, log into the secondary account and use it to launch the game. According to multiple reports, the Oculus Quest App Sharing feature has not been working properly for a while now. App sharing is a feature that allows the admin account on a Quest 2 to share Meta/Oculus Quest games and apps with secondary accounts. As a general rule, casting works on devices that are connected to the same network. In recent times, the gaming industry has introduced new ways to provide users with fresh and exciting ways to experience video games. Launch the Oculus app, go to Devices and select your . For anything beyond that, you're going to want to try and maximize your VR performance generally. Update your Oculus Quest 2 You can, however, log in to one Meta (Oculus) Quest 2 as a secondary account and then use the same Oculus or Facebook account to set up a different Quest 2 as the admin user. I am a software engineer and tech enthusiast. Secondary accounts can of course also purchase games of their own, but these purchases can not be shared with the admin nor the other additional accounts added to the headset. Plug your USB cable to a USB 3.0 port on your PC. I wouldnt want to see what theyd do with a difficult-to-manage backend is all. In this article, I am going to explain how app sharing works and how you can use it to share games on a single and up to four devices. We'll keep our eyes on the Oculus Quest team. Thats it. Heres how it works. Select Accounts from the Settings sidebar. Prior to the introduction of app sharing functionality, you could actually set up multiple Quest 2 devices with the same admin account and play most (if not all) multiplayer games together simultaneously. Shared user does not receive notification. Ill spare you the technicalities, but its fairly common for routers to experience connectivity issues from time to time. My recommended way of playinggames together if you have three devices is to buy the game on two devices and use app sharing to get free access to the game on one of the three headsets. Weve all had those moments where the simple things go wrong. The Accounts option is not available if you havent yet enabled multi-user accounts. Linux. Some popular apps/games that do not allow family sharing are COASTER COMBAT, FIT XR, NATIONAL GEOGRAPHIC, ORBUS REBORN, POPULATION ONE, STAR TREK BRIDGE, and TIME STALL. Maintaining the production pipeline and meeting deadlines. Apple's New Rapid Security Response Is a Fast Fix for Device Security, Why Googles New Pixel 7A May Be the Phone Youve Been Waiting For, iOS 17 Could Restrict Some Popular Features Based on Your Location, Smartphone Keyboards Are Awful, But New Tactile Keys Could Change That, Why Beats Are No Longer the Coolest Cans on the Block, Steams Latest Client Beta Teases Performance Boosts and Custom Overlays, Why You Might Love Android Tablets Like OnePlus PadiPads Arent the Only Option, Why Lock Screen Widgets Make Even More Sense On a Big iPadOS 17 Screen, How the Microsoft Antitrust Ruling Could Be a Big Win for Gamers. Since were talking about casting, removing P2P restrictions from your router could help to make the connection smoother and resolve casting errors. I am a software engineer and tech enthusiast. During my free time, I like to immerse myself in the world of virtual and augmented reality, which I believe will be more and more prominent in the years to come. With each new update, we'll try to stay apprised of the latest Link bugs and keep this guide updated with new solutions. As of Thursday evening the company said that the vast majority of impacted accounts have been restored, but that its still working on fixing the issues for others. Phones. Just keep in mind that you may also need an adaptor for your computer if it doesn't support USB 3.1 or 3.2. If you can get your hands on it, it provides the best 3.0 USB option because its 16-foot length ensures you can still move around without disconnecting from the PC, which restless Quest users will prefer. Source When affected Oculus Quest users try using the option, they only get a 'Multiple devices can't access this app at the same time' or 'Already playing this game on a different headset' error message. I would factory reset if they said to, but I was told yesterday by their support to wait until Monday for further instructions. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It does this every time, no exceptions. While headset sales are solid, I think were going to see a drop in active users this year as most of these headsets are sold or placed in the closer. Log in to a second Quest 2 headset with the first one's admin account. I gave them a new account on the quest one and turned on app sharing hoping so we could play the same game together on different accounts, but when I play with them it says on my quest two multiples devices cant access this app at the same time. If you've used your PC to power an Oculus Rift S, it's very plausible that it should handle Oculus Link demands just as easily. If youve got both 2.4 and 5 GHz network bands enabled for a single SSID (WiFi Network), it might cause issues. Disable mobile data and switch to a WiFi connection for higher connection speeds and a smoother casting experience. If the app supports it, you can now play together. And you might share with him the original annotion of the capabilities of app sharing shown in the Blog: - 953691 - 28 This website uses cookies. Now, download 4 or 5 free apps to the device. There are so many of us that are without our quest headsets being functional for nearly a week. Collaborating with the game design and development teams to ensure the game world is visually stunning and believable. Turn off mobile data on your phone. Scan this QR code to download the app now. If you have multiple different persons using a Quest 2 device and you want to isolate the game progress, configurations, etc. If you click an affiliate link and buy a product we may receive a small commission which helps support the publication. Find answers to common set up and app install issues, browse community posts. Two necessary ingredients when you involve your smartphone in the casting process are Bluetooth and GPS tracking which may be called location services in your phone. Log into the Quest 2 using your admin account. I hope this part of the article helped to clarify the different options you have for playing games together depending on the number of headsets involved and how much money you are willing to spend. So lets put this fix to the test and check out the results. Her settings appear to have app sharing enabled I think too. If youve set up your new headset with your primary account, you dont need to change anything there, but if youve set up the secondary headset where you want to share games with someone elses account first, youll have to perform a factory reset. However, that is not the case. Here's how you can enable app sharing on your Quest 2: Log in to the Quest 2 using your admin account. When I try to install it, it only gives me the option to buy a new version. Remember people saying merging accounts with Facebook was going to make their backend so much simpler to manage? The last limitation is that game developers must opt-in to allow sharing across accounts. If Quest is connected with the Oculus mobile app and is using the phone's WiFi, you can reset the connection in the following way. The latest OS version as of publication (14.0) recently reenabled access to the mic for chat while playing via Link, as well as added audio settings to the Quest Dash, so we (again) recommend upgrading to the latest OS for the most pain-free experience. It is currently unclear whether this was an intentional move from Oculus (Meta) or a bug that slipped in their software release. Since you are using Account A simultaneously to play the same game, you will receive a periodical (15 seconds up to 2 minutes) notification Multiple Devices Cant Access This App At The Same Time. You can now set up the new sub-account or hand over the headset to that account holder if you wish. This is similar to the first solution, but if youve made it this far into the article without a fix it means we need to take it to the next level. Call of Duties: Creating high-quality 3D assets, including characters, environments, and objects. Want to know more about us? The video below shows you the main ways to cast Oculus Quest 2 to different devices. Any games you purchased as a secondary account will be available on your new Quest 2, and you can even share them with secondary accounts on that headset if you enable app sharing. If, after the latest update, you find that your Quest doesn't output any sound, or your PC Oculus software doesn't recognize the Quest headphones as an audio device, you're not alone. You have two main options: The preferred way is of course the first one, where you can enjoy the game without interruptions. Outraged!! Add-ons combine downloadable content (or DLCs) and In-App Purchases (or IAPs) under one management function. Get Support. Manage Settings success SideQuest Community Support. The company has updated its official support site with a new header which reads: The majority of account issues have been resolved and were now working on a solution for some users who had created or linked different accounts while their original one was unavailable.
